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Privacy Policy2019-02-13T14:10:09+00:00

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.betternutritionlabs.com (the “Site”), a Leverage Works company.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. These include the use of Google Analytics, Clicky analytics, and internal analytics.

-When you complete a quiz or submit a comment these entries are stored so that we can provide a response.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers which are not stored but processed externally by our payment processor, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Provide assistance in case an order failed or did not complete;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with support, information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Your device information is also used for advertising and retargeting purposes.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We also use Clicky analytics to help us understand how our customers use the Site — You can read more about how Clicky uses your personal information here: https://clicky.com/terms/privacy. You can also opt-out here https://clicky.com/optout .

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Visiting:

    FACEBOOK – https://www.facebook.com/settings/?tab=ads

    GOOGLE – https://www.google.com/settings/ads/anonymous

    BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

    ADROLL. http://optout.networkadvertising.org/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Cookie names Type of cookie First or Third party Can be blocked Session or Persistent Expiry Time Purpose
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f5_cspm Advertising Third party Session
aelia_customer_country Essentials First party Session
PHPSESSID Essentials First party Session
aelia_billing_country Essentials First party Session
aelia_customer_state Essentials First party Session
wc_cart_created Essentials First party Session
woocommerce_*, wp_woocommerce_*, wc_cart_hash_*, wc_fragments_* Essentials First party Persistent
tfw_exp Advertising Third party Persistent 1550149426.2867
put_3644 Advertising Third party Persistent 1581599030.0172
cluid Analytics Third party Persistent 2181215026.6683
CMPS Advertising Third party Persistent 1557839029.0248
t_gid Advertising Third party Persistent 1581599029.0785
act, wd, xs, datr, sb, presence, c_user, fr, pl, reg_ext_ref, reg_fb_gate, reg_fb_ref Advertising Third party Persistent
__kla_id, __zlcmid Analytics Third party Persistent
__adroll_fpc Advertising Third party Persistent 1707743028
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aelia_cs_selected_currency Essentials First party Persistent 1550149426.7791
__ar_v4 Advertising Third party Persistent 1581599028
adrl Advertising Third party Persistent 1557839029.1239
JSESSIONID Essentials First party Session
_jsuid Analytics Third party Persistent 1865423026
didts Advertising Third party Persistent 1581599029.4854
KRTBCOOKIE_10 Advertising Third party Persistent 1584623029.012
IDSYNC Advertising Third party Persistent 1581685428.9022
audit Essentials First party Persistent 1581599028.0172
tuuid Advertising Third party Persistent 1581599029.1951
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_fbp Advertising Third party Persistent 1557839028
__adroll Advertising Third party Persistent 1584191029.3442
CMID Advertising Third party Persistent 1581599029.0248
__utma, __utmb, __utmc, __utmt, __utmz, _ga, _gat, _gid Analytics Third party Persistent
__gads, DSID, IDE, SAPISID, HSID, test_cookie Advertising Third party Persistent
c Advertising Third party Session
anj Advertising Third party Persistent 1557839029.1805
PugT Advertising Third party Persistent 1552655029.0121
did Advertising Third party Persistent 1581599029.4853
khaos Advertising Third party Persistent 1581599030.0172
tluid Advertising Third party Persistent 1557839029.2951
site24x7rumID Analytics Third party Persistent 1582895028
rpx Advertising Third party Persistent 1552655030.0172
PUBMDCID Advertising Third party Persistent 1557839029.0121
rpb Advertising Third party Persistent 1552655030.0172
CMPRO Advertising Third party Persistent 1557839029.0248
no_tracky_100605739 Analytics Third party Persistent 1550066626
tuuid_lu Advertising Third party Persistent 1581599029.1952
CMST Advertising Third party Persistent 1550149429.0248
APID Advertising Third party Persistent 1581685428.9022
CMDD Advertising Third party Persistent 1550149429.0248
CMRUM3 Advertising Third party Persistent 1581599029.0248
rlas3 Advertising Third party Persistent 1581599029.4301
nnls Advertising Third party Persistent 1555247029.4854
pxrc Advertising Third party Persistent 1555247029.5801

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our contact form here.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

Contacting us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, contact us here.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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